QA Lead Online Course for Institutional Leaders

The past 20 years have seen significant investments in Quality Assurance infrastructure across Europe. Quality approaches in institutions vary widely, and despite efforts to the contrary, often quality assurance is reduced to a “commitment to quality culture” supported by a bureaucratic and time consuming set of checks, often in the form of evaluation questionnaire of various kinds.

Through the QA Lead project, we have identified a lack of formalised expertise in quality management amongst institutional top management as a key barrier limiting uptake. Often institutional leaders will have never received any formal training in QA-management, and thus, while having significant expertise as to what constitutes quality education, will have limited expertise in how to translate that mission and vision into a management system based on clear quality objectives, backed up by steady processes that will assure the adequate planning and realization of activities leading to the achievement of those objectives, as well as monitoring and analysing processes that will enable continual improvement.

The QA Lead project aims to address this gap through an online training specifically tailored to supporting institutional leaders in their strategic role towards Quality Assurance.